Store Policies
ClapCuddles™ (a Clapstore brand) · Last updated July 2026
💵 We are a Cash-on-Delivery store. You pay in cash when the parcel reaches your door — no advance payment, no online payment required.
Shipping Policy
We ship across India, free of cost, on every order.
- Dispatch: orders are processed and dispatched within 24–48 hours of confirmation.
- Delivery: 3–7 business days after dispatch, depending on your location.
- Tracking: a tracking link is shared once your order ships.
- Payment: Cash on Delivery — pay the courier in cash at the time of delivery.
Our team calls to confirm every Cash-on-Delivery order before dispatch.
Returns & Refunds
We want you to be happy with your ClapCuddles order.
- 7-day window: report any damaged or defective item within 7 days of delivery.
- How: email a photo/video of the issue to support@clapstore.co.in with your order details.
- Resolution: verified damaged/defective items are replaced free, or refunded if a replacement isn't available.
- As a Cash-on-Delivery store, refunds (where applicable) are issued to your bank/UPI after the item is collected.
Privacy Policy
We collect only what we need to deliver your order: name, phone number, and delivery address. This is used to process, ship, and confirm your Cash-on-Delivery order.
- We do not sell your personal information.
- We use Meta (Facebook) Pixel and Conversions API to measure ad performance; standard event data may be shared with Meta for this purpose.
- Your details are shared only with our courier partners to fulfil delivery.
To have your data updated or removed, contact support@clapstore.co.in.
Terms of Service
By placing an order you agree to the following:
- Prices are listed in INR and inclusive of taxes. Orders are Cash on Delivery.
- Placing an order is an offer to buy; we confirm by phone/message before dispatch.
- We may cancel an order if the address is unreachable or delivery is repeatedly refused.
- Product images are representative; minor variation in colour/finish may occur.
